Frequently Asked Questions

Frequently Asked Questions

Frequently asked Questions

Useful Reminders/Things To Carry With You;

Please bring your Booking Confirmation. It contains all the relevant details of your lesson, when, where & who to contact if there are any problems.

Sun cream. Correct clothing for the conditions. Sunglasses/goggles. Have a snack/money in your pocket (esp youngsters). Piste map. Drink enough water before session or carry some. Have a pee before the session (esp youngsters) and don’t go for a quick run just before the lesson unless you have enough time/energy/know the area well. Our phone numbers in case you get stuck, we may be able to get to you quicker than you getting to us – we can jump lift queues.

FAQ’s

Where Is The Alpine Learning Curves Office?

We do not have an office that is open to the public. You can contact us most evenings on our landline or call Babs anytime on her mobile 0044 (0) 755207128. You can also contact us by email or by using the enquiry form on the website which is our preferred option if your communication is not urgent.

Where Do I Meet My Instructor?

We meet clients at a variety of points around the area, they are always close to the top of a gondola, giving immediate access to beginner and intermediate terrain. Your Booking Confirmation will specify where your instructor is due to meet you. Our main meeting points are :

Les Gets: at the top of the Chavannes Gondola (red eggs) close to the Yeti restaurant, beside the small lift ticket kiosk . If you are in the correct place there is a road close by and on the other side is the Criox Blanche restaurant.

Sometimes the instructors will meet clients over on Mt Chery in Les Gets in which case you will be given specific meeting instructions.

Morzine: at the top of the Pleney gondola, outside café Chez Etienne. Halfway along an imaginary line between the entrance and a large TV beside flags and ski racks. If you are in the correct place you can see (weather depending) Chez Etienne, the gondola station, the TV and the Viking hotel.

Avoriaz: There are 2 gondolas in Avoriaz; Prodains and Ardent.

Ardent meeting point is directly outside the exit beside the avalanche information sign.

Prodains meeting point is outside the exit (which can change depending on weather) after the escalator. If you are in the correct place you can see the metal steps for the old gondola and lots of cafes 50 mts away; Tanniere, Changabang and a small 2 man chair.

Are the meeting point flexible/changeable?

We have chosen the meeting points to enable direct access to suitable terrain for all levels. We try to be flexible if you want to meet elsewhere, but it will depend on other clients/bookings/the instructors schedule.

How Will I Recognise My Instructor?

The instructors wear 2 tone blue and black jackets with a small logo on the chest and a large logo on the back.

Frequently asked questions   frequently asked questions

 

What About Lift Passes & Equipment Hire?

Our prices do not include lift passes or equipment hire.

We have a good relationship with Nevada Sports in Les Gets, Thiery and his team will look after you. You can hire equipment here or have your own skis serviced.

For information on passes, we recommend clients contact their accommodation providers or visit the ski area websites:

www.lesgets.com

www.morzine-avoriaz.com

Normally if you have booked lessons with us meeting in Les Gets or Morzine a local lift pass which accesses Les Gets & Morzine slopes only will provide plenty of scope for a week of skiing for beginner to upper intermediate levels.

Do I Need To Speak French?

All ALC instructors speak English as their native language.

Why Are Your Lessons More Expensive Than French Ski Schools?

  • ALC guarantee a high quality product, with British instructors
  • 6 people max per instructor (half the amount of French ski schools) unless specifically requested otherwise
  • We are all BASI Level 4 ISTD with full French equivalence (no insurance problems)
  • These are the highest qualifications in the world, requiring time, study and commitment

Do I Need A Lift Pass As A Beginner?

Yes, you need a local pass however, there can be good deals on these. Generally, weekly passes work out better value than day to day. One exception is if you can drive to the Chavannes area as the magic carpets and rope tows in Les Gets are free.

Do Children Require Them?

Under 5’s don’t need them as they can pass under the turnstile. Over 5’s will need them.

If The Weather Is “Bad”  Will The Lessons Still Run?

You cannot ski without snow, so as long as the mountain is open, WE are up and running. To quote Billy Connolly, “there’s no such thing as bad weather, just the wrong clothes!” Refer to our Terms & Conditions for more information.

What Happens If I Don’t Want To Attend The Lesson, Do I Get My Money Back?

No, is the general answer but is time sensitive; no refund will be given for unused lessons due to things outside the instructors control. We will provide you with an insurance letter to claim on your travel insurance if needed. Please look at our Booking Terms & Conditions for more information.

If I Arrive Late For My Lesson, Do I Still Get The Time Allotted?

We try to be as flexible as we can and once again this depends on the schedule, there may not be any wriggle room so the answer will be no. Your lesson for example was 1130-130 and the instructor’s next lesson is at 2pm on the other side of the mountain.